Operations Manager Apprenticeship
Lead operational functions, manage teams, and drive strategic objectives across private, public, and third-sector organisations.
Course Overview
The Level 5 Operations Manager Apprenticeship develops the leadership and management capabilities you need to run an operational function effectively. You will learn to set, manage, and monitor core objectives aligned with your organisation's strategic goals—taking accountability for developing team members, managing projects, and delivering operational plans. Day-to-day responsibilities include planning workloads and resources, resolving problems, and building relationships with internal departments such as HR, finance, IT, and sales, as well as external customers, clients, and suppliers. The programme covers decision-making, business continuity, data interpretation, and resource analysis to drive efficiency improvements. You will also develop expertise in relevant legislation, equity, diversity and inclusion, health and safety, and sustainability. Whether you work in an office, on-site, or remotely, this apprenticeship prepares you for roles such as Operations Manager, Regional Manager, or Department Manager—equipping you to lead with confidence and deliver measurable results.
Professional Recognition
- Operations Manager Apprenticeship Certificate
- Full membership with the Chartered Management Institute (CMI)
- Full membership with the Institute of Leadership and Management (ILM)
- Eligibility for Chartered Manager status (with 3 years management experience)
Entry Requirements
- Employed in a management or supervisory role
- Working at least 30 hours per week
- Right to work in England
- Not in full-time education
Career Outcomes
This apprenticeship can lead to roles such as:
Programme Details
- Programme Length
- 8 to 20 months
- Off-the-Job Training
- 509 hours minimum
- Programme Level
- Level 5
- Delivery Method
- Blended learning through online learning, live tutor-led classes and 1-to-1 mentoring.
- End Point Assessment
- Professional discussion underpinned by a portfolio of evidence. Project proposal, presentation and questioning.
Funding
Apprenticeship Levy paying employers can use their funds for this programme. Employers not paying the Levy can get up to 95% funding.
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Benefits of the Operations Manager Apprenticeship
Benefits to Apprentices
- Acquire a broad set of management skills, including strategic planning, project management, and resource allocation, essential for career advancement.
- Access our award-winning learning management system with videos, voice explainers, and handouts for a dynamic and engaging learning experience.
- Access over 30 live tutor-led classes online, supported by experienced course mentors throughout the programme.
- Upon completion, receive the Operations Manager Apprenticeship Certificate and become a full member of CMI and/or ILM. Those with three years of management experience can apply for Chartered Manager status.
Benefits to Employers
- Apprenticeship Levy-paying employers can fully fund the programme. Non-Levy payers can receive fully funded training for under 22s and up to 95% government funding for those over 22.
- Well-trained managers who can oversee operations or departments efficiently, aligning with the organisation's strategic goals.
- Skilled managers lead to more effective, motivated, and cohesive teams, improving overall productivity and results.
- Apprentices trained in strategic objectives and operational plans contribute to overall strategic alignment and success.
- Managers trained through the apprenticeship are equipped to suggest and implement innovative solutions, driving the organisation forward.
- Developing internal candidates for management roles ensures a pipeline of capable leaders, reducing recruitment costs and enhancing continuity.
How This Apprenticeship Fits Into Your Business
Strategic Leadership
Develop managers who align operations with organisational strategic objectives.
Team Excellence
Build effective, motivated, and cohesive teams that drive productivity.
Cost Efficiency
Access funded training while reducing recruitment costs through internal development.
Innovation Driver
Equip managers to suggest and implement innovative solutions and improvements.
Professional Recognition
Gain CMI/ILM membership and eligibility for Chartered Manager status.
Talent Pipeline
Ensure a pipeline of capable leaders ready to step up, enhancing continuity.
Watch: About This Apprenticeship
Frequently Asked Questions
Find answers to common questions about the Operations Manager Apprenticeship.
What is the Operations Manager Apprenticeship?
The Operations Manager Apprenticeship is a Level 5 programme that develops leadership and management capabilities for running operational functions. You will learn to set objectives, manage teams, deliver plans, and drive efficiency improvements.
What is the difference between Team Leader and Operations Manager apprenticeships?
The Level 3 Team Leader focuses on first-line supervision and day-to-day team management. The Level 5 Operations Manager involves broader strategic responsibility, resource planning, and accountability for departmental performance.
What qualifications do I get from the Operations Manager Apprenticeship?
Upon completion, you receive the Operations Manager Apprenticeship Certificate, full membership of the Chartered Management Institute (CMI) and Institute of Leadership and Management (ILM), and eligibility for Chartered Manager status with three years' experience.
How long does the Operations Manager Apprenticeship take?
The programme takes 8 to 20 months to complete, with a minimum of 509 hours of off-the-job training. The exact duration depends on your prior experience and management responsibilities.
Can I become a Chartered Manager through the Operations Manager Apprenticeship?
Yes. Upon completion, you become eligible to apply for Chartered Manager status through CMI, provided you have at least three years of management experience. This is a prestigious professional recognition.
Get Started with the Operations Manager Apprenticeship
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